Red Mile

- Main Box Office: (859) 288-4230
- Customer Service: Available during business hours
- Call ahead for group reservations and special inquiries

- Will-call window located at main box office entrance
- Available during box office hours
- Bring valid ID and confirmation number for ticket pickup
- Arrive 30 minutes early on event days
- Reserved tickets must be picked up before event start time

- Complimentary parking available on-site
- Ample parking lot with designated spaces
- Overflow parking available nearby
- Accessible parking spaces available near main entrance
- Street parking also available in surrounding area

- Wheelchair accessible seating throughout venue
- Accessible restrooms on premises
- Elevators available for multi-level access
- Companion seating provided with accessible tickets
- Contact box office in advance for specific accessibility needs

- Doors typically open 1 hour before event start
- Arrive early for preferred seating
- Valid ID may be required for entry
- Outside food and beverages generally not permitted
- Venue concessions available at premium pricing
- Professional cameras prohibited unless approved
- Alcohol sales available for 21+ events

- Children welcome with paid tickets
- Children under age requirements may be free on lap (verify per event)
- Family-friendly events scheduled regularly
- Stroller-friendly venue with accessible pathways
- Children's activities may be available during special events
- Age restrictions apply for certain performances