Sapporo

- Main Venue Inquiry: +81-11-2000-1234
- Ticketing & Reservations: +81-11-2000-5678
- Event Inquiries: +81-11-2000-9999
- Hours: 10:00 AM - 6:00 PM (Monday-Friday)

- Will-call window located at main entrance
- Operating hours: 10:00 AM - event start time
- Valid photo ID required for pickup
- Tickets held up to 30 minutes before event
- Contact venue 24 hours prior if issues arise

- On-site parking: 500+ spaces available
- Parking fees: ¥300-500 per hour
- Maximum: ¥1,500-2,000 per day
- Accessible parking spaces available
- Street parking available in surrounding areas
- Public transportation recommended (Sapporo Station nearby)

- Wheelchair accessible seating throughout venue
- Accessible restroom facilities
- Companion seating available
- Elevator access to all levels
- Parking spaces reserved for disabled visitors
- Prior notification recommended for special accommodations

- No outside food and beverages
- Photography/recording prohibited during performances
- Mobile phones on silent mode required
- Bags subject to inspection
- Smoking designated areas only
- Arrive 30-60 minutes before events
- Follow staff instructions during emergencies

- Children under 3: Generally free (lap seating only)
- Children 3+: Require paid ticket
- Parenting rooms with facilities available
- Age-appropriate restrictions on certain events
- Supervision required for children under 12
- Special children's programming during select events
- Stroller parking available at entrance