- Main Box Office: (361) 826-4700
- Venue Administrative Office: (361) 826-4750
- Located at main box office entrance
- Valid photo ID required for pickup
- Ticket holder must match name on reservation
- Will call opens 2 hours before event start time
- On-site parking available
- Designated lots surrounding American Bank Center
- Approximate cost: $10-$20 per vehicle
- Handicap parking near main entrance
- Wheelchair accessible seating throughout venue
- Companion seats available next to accessible spaces
- Elevators and ramps for easy venue navigation
- Services for hearing and visually impaired upon request
- No outside food or beverages
- Bags subject to security screening
- No weapons permitted
- Professional cameras and recording devices prohibited
- Must be 18+ for certain events, age restrictions vary
- Children under 2 typically free (must sit on guardian's lap)
- Children 3+ require full-price ticket
- Some shows may have specific age restrictions
- Recommended minimum age varies by event type