- Main Reception: +52 (81) 8123-4567
- Ticket Information: +52 (81) 8123-4568
- Located at main entrance ticket booth
- Valid government-issued photo ID required
- Pickup available 1 hour before event start time
- Online ticket confirmation recommended
- Dedicated underground parking facility
- Valet parking available
- Hourly and event rates
- Accessible parking for disabled visitors
- Security-monitored parking area
- Wheelchair accessible spaces
- Companion seating available
- Elevators to all levels
- Accessible restrooms
- Staff assistance upon request
- No outside food or beverages
- Valid ticket required for entry
- No weapons allowed
- Professional cameras/recording equipment prohibited
- Age restrictions may apply depending on event
- Children under 12 must be accompanied by adult
- Some events may have specific age restrictions
- Infant/child ticket policies vary by event type
- Booster seats available upon request
