- Main Office: (407) 933-3036
- Event Information: (407) 262-1000
- Located at main entrance ticket window
- Valid photo ID required for pickup
- Arrive at least 60 minutes before event start time
- Tickets can be retrieved by primary purchaser or authorized representative
- On-site parking available
- Standard parking fee: $10-$15 per vehicle
- Handicap parking near main entrance
- Shuttle services may be available for large events
- Wheelchair accessible seating locations
- Companion seats adjacent to wheelchair spaces
- Assistive listening devices available
- Must be purchased through venue's accessibility coordinator
- No outside food or beverages
- Clear bag policy enforced
- No weapons permitted
- No re-entry once exiting venue
- Valid government-issued ID required for age-restricted events
- Children under 3 typically free with paying adult
- Children 3-12 often require child ticket
- Accompanied by adult guardian
- Some events may have specific age restrictions
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