- Main Ticket Office: +34 913 98 43 50
- Stadium Administration: +34 913 98 43 00
- Located at Main Ticket Office
- Must present original purchase confirmation
- Valid government-issued photo ID required
- Pickup available 2 hours before event start
- Limited on-site parking available
- Nearby public parking garages
- Street parking with metered zones
- Recommended to use public transportation
- Designated wheelchair spaces
- Companion seats available
- Elevator access to multiple levels
- Advanced reservation recommended
- No outside food or drinks
- No large bags or backpacks
- No professional cameras
- No smoking
- Mandatory ticket for entry
- Children under 5 require free ticket
- Children 5-12 require reduced price ticket
- Minors must be accompanied by adult
- Height restrictions may apply for certain areas