- Main Box Office: (217) 333-5000
- General Venue Information: (217) 333-3490
- Located at main entrance box office
- Valid photo ID required for pickup
- Tickets available 1 hour before event start time
- Electronic ticket pickup also available
- On-site parking lots surrounding venue
- Handicap parking near main entrance
- Street parking available in nearby University areas
- Parking fees vary by event type
- Recommended to arrive 45-60 minutes early
- Designated wheelchair spaces on multiple levels
- Companion seats adjacent to wheelchair locations
- Elevators and ramps throughout venue
- Assistive listening devices available
- Service animal friendly
- No outside food or beverages
- Bags subject to search
- No re-entry policy
- Professional cameras/recording equipment prohibited
- Appropriate attire required
- Children under 2 typically free on parent's lap
- Children 2+ require full-price ticket
- Some events may have specific age restrictions
- Recommended age limits vary by performance type
