- Main Box Office: (705) 671-2960
- Arena Administration: (705) 671-2372
- Located at main entrance box office
- Valid photo ID required for ticket pickup
- Tickets can be retrieved 1 hour before event start
- On-site parking available
- Street parking on Elgin Street
- Nearby municipal parking lots
- Parking fees may apply during events
- Wheelchair accessible seating
- Companion seats adjacent to wheelchair spaces
- Elevator access to different levels
- Located near main entrance
- No outside food or beverages
- No smoking on premises
- Bags subject to search
- Appropriate attire required
- Respectful behavior mandatory
- Children under 12 must be accompanied by adult
- Strollers allowed in designated areas
- Child ticket pricing available for select events
- Minimum age restrictions may apply for certain performances
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