- Main Box Office: (915) 747-5748
- Athletic Department: (915) 747-5000
- Guest Services: (915) 747-5748
- Located at the Main Box Office entrance
- Hours: Available 2 hours prior to event start time
- Photo ID required for ticket pickup
- Tickets must be picked up under name of original purchaser
- Call ahead for held tickets verification
- Free general parking available in designated lots
- Accessible parking spaces available near stadium entrances
- Parking available on UTEP campus grounds
- Arrive early for premium lot access during large events
- Limited premium parking may be available for purchase
- ADA-accessible seating throughout stadium
- Wheelchair and mobility device spaces available
- Companion seating provided
- Accessible restrooms located throughout venue
- Elevator access to upper levels
- Contact Box Office at (915) 747-5748 for specific accessibility needs
- No outside food or beverages permitted
- No professional cameras or recording devices
- Prohibited items: weapons, glass containers, outside alcohol
- Bag policy: Small bags subject to inspection
- No re-entry policy for certain events
- Arrive early for security screening
- Follow all staff instructions and venue regulations
- Children under 2 years old may attend free (lap seating, no separate seat)
- Children 2 years and older require paid tickets
- Family-friendly events include activities and entertainment
- Designated family seating areas available
- Lost child services available at information booth
- Child supervision required at all times
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