- Main Information Line: +886-2-8969-8000
- Ticket Inquiries: +886-2-8969-8888
- Customer Service Hours: 09:00 AM - 06:00 PM (Daily)
- Will-Call Services: Available for advance bookings
- Pickup Location: Main box office area (Basement or Ground Floor)
- Hours: 2 hours before event start until event end
- Required Documentation: Original ID and booking confirmation number
- Note: Arrive 30-60 minutes early for will-call pickup
- Parking Garage: Multi-level underground parking available
- Capacity: 2,000+ parking spaces
- Rates: Approximately TWD 30-50 per hour (subject to change)
- Accessible Parking: Reserved spaces near main entrances
- Alternative: MRT Station nearby (Nanjing Fuxing Station) for public transit
- Wheelchair Accessible Seats: Available throughout venue
- Accessible Restrooms: Located on multiple levels
- Elevator Access: Full building elevator access
- Companion Seating: Available next to accessible seats
- Advance Registration: Recommended when purchasing tickets
- Contact: Inform customer service of accessibility needs
- Valid ticket required for entry
- Arrive 30-60 minutes before event start
- No outside food or beverage
- Photography/Recording: Varies by event (check specific event rules)
- Bag Policy: Small bags permitted; large bags subject to inspection
- Prohibited Items: Weapons, hazardous materials, professional recording equipment
- Venue Capacity: Approximately 55,000 for events
- Smoking: Strictly prohibited indoors; designated outdoor areas only
- Age Policy: Children under 2 may attend lap-seated (no seat required)
- Tickets: Children 2+ require individual tickets
- Height Requirement: Some events may have height/age restrictions
- Supervision: Children under 12 should be accompanied by adult
- Special Events: Family-friendly events often have reduced pricing
- Entertainment: Child-appropriate facilities and amenities available
- Stroller Policy: Strollers permitted but may need to be stored during events
