- Main Box Office: +34 976 39 64 64
- General Inquiries: +34 976 39 64 65
- Hours for phone reservations: Tuesday to Sunday, 5:00 PM - 8:00 PM
- Tickets available for pickup at box office starting 1 hour before performance
- Bring confirmation email or booking reference number
- Box office located at main entrance
- Advance pickup available during box office hours (Tuesday-Sunday, 5:00 PM - 8:00 PM)
- Limited street parking available in surrounding area
- Nearby paid parking facilities: Plaza San Carlos and Calle Espoz y Mina
- Public transportation recommended: Buses 22, 23, and 24 stop near venue
- Bicycle parking available at entrance
- Wheelchair accessible seats available on ground floor
- Accessible restroom facilities provided
- Elevator access to all areas
- Companion seating available for those requiring assistance
- Advance notice recommended for specific accessibility needs
- Contact box office for reserved accessible parking information
- Arrive 15-20 minutes before performance start
- No outside food or beverages permitted
- Photography and recording prohibited during performances
- Mobile phones must be silenced
- Smoking prohibited inside venue (designated smoking area outside)
- Casual to smart-casual dress recommended
- Late seating may be restricted during performances
- Children under 3 years: Free admission (no separate seat)
- Children 3+ years: Full ticket required
- Family and reduced rates available for children under 12
- Some performances marked as not suitable for young children; check age recommendations
- Quiet rooms or designated areas may be available for young children during performances
- Parental discretion advised; contact venue for age-appropriate show recommendations
