- Main Box Office: +57 (606) 886-2020
- Administrative Office: +57 (606) 886-2021
- Located at main box office entrance
- Patrons must present ID matching ticket purchase
- Tickets can be picked up 1 hour before performance
- Unclaimed tickets released 15 minutes before show start
- Limited street parking available
- Nearby public parking lots within 2-3 blocks
- Recommended to arrive early for parking
- No dedicated venue parking garage
- Wheelchair accessible seating on ground floor
- Companion seats next to accessible spaces
- Elevator access to different levels
- Staff available to assist patrons with mobility needs
- No outside food or drinks
- Photography/recording prohibited during performances
- Smart casual attire recommended
- No late entry once performance begins
- Cell phones must be silenced
- Children under 6 not recommended
- Children 6-12 must be accompanied by adult
- Some performances have specific age recommendations
- Booster seats available upon request
