- Main Information: (413) 205-5000
- Box Office: (413) 205-5011
- Located at main arena entrance
- Valid photo ID required for pickup
- Opens 2 hours before event start time
- Ticket purchaser must be present for pickup
- On-site parking available
- Parking fees: $10-$15 per vehicle
- Handicap parking near main entrance
- Shuttle services during peak events
All accessible seating is located on floor level.
- No outside food or drinks
- Bags subject to search
- No weapons permitted
- Smoking only in designated areas
- Professional cameras require media credentials
- Children under 2 typically free on lap
- Children 3+ require ticket
- Some events may have specific age restrictions
- Parental guidance recommended for mature content events
West Springfield, Massachusetts, US
Sep 21, 2025
07:30 PM
