- Main Box Office: (315) 724-4000
- Administrative Office: (315) 724-4001
- Available for all ticketed events
- Located at main box office entrance
- Must present ID matching ticket purchase
- Pickup available 1 hour before performance start time
- Free street parking surrounding venue
- City parking lots within 1-2 block radius
- Limited on-site parking for disabled patrons
- Metered parking options nearby
- Wheelchair accessible seating on main floor
- Companion seats adjacent to wheelchair spaces
- Assistive listening devices available
- Service animal friendly
- No outside food or beverages
- Photography/recording prohibited during performances
- Cell phones must be silenced
- Business casual attire recommended
- No re-entry once performance begins
- Children 5 and under generally not permitted
- Age recommendations vary by specific performance
- Mature content shows have strict age restrictions
- Booster seats available upon request
