The Underground at AvidXchange Music Factory

- Main venue contact: (704) 204-7825
- Box office: (704) 916-6123

- Located at main box office entrance
- Valid photo ID required for pickup
- Arrive at least 45 minutes before event start time
- Online or phone reservation confirmation needed

- On-site parking available at AvidXchange Music Factory complex
- Street parking in nearby designated areas
- Rideshare drop-off/pickup recommended during busy events
- Parking fees may apply during special events

- Dedicated wheelchair accessible spaces
- Companion seating adjacent to accessible areas
- Step-free entrance and pathways
- Staff assistance available upon request

- Must be 18+ for most shows (age varies by event)
- No outside food or beverages
- Valid government-issued ID required
- No large bags or backpacks
- No professional camera equipment without media credentials

- Age restrictions vary by specific event
- Children under 16 must be accompanied by adult
- Some shows may be 21+ only
- Check individual event details for specific age guidelines