The Wintergarden, The Civic

- Main venue contact: +64 9 379 5790
- Box office: +64 9 970 9700

- Located at main box office entrance
- Valid photo ID required for ticket pickup
- Tickets can be collected 1 hour before event start time
- Advance notice recommended for group or complex ticket retrievals

The closest option is the Civic Car Park, located directly below Aotea Centre, THE EDGE®, with internal access to Aotea Centre and over 1,000 car park spaces available. Auckland City Council has many economic, safe and convenient car parks strategically placed throughout the CBD. The parking buildings are staffed during opening hours. All parking buildings provide disabled access

A combination of lifts (elevators) and ramps ensures that all levels at each of The Edge venues can be accessed by people in wheelchairs or people who have difficulty climbing stairs.

Wheelchair Seats and Guide Dogs: Companion seats are available for those booking wheelchair spaces and guide dogs are welcome at our venues. Find out more on the Auckland Live website https://www.aucklandlive.co.nz/visitor-info/accessibility Attending a Show: We suggest you arrive at the theatre 20 minutes prior to the start of the show. This will allow you plenty of time to find your seats before the performance begins. Food and Beverages: Many patrons arrive early to enjoy a drink or a meal before the show. Find out about eating and drinking options on the Auckland Live website https://www.aucklandlive.co.nz/visitor-info/eating-and-drinking Smoking and E-Cigarettes: Smoking and the use of e-cigarettes are prohibited in all Auckland Live venues. Cameras: Photography and filming are usually not permitted during a show, but this can vary depending on the event. Please check the foyer signage when you arrive. Selfie Sticks: For safety reasons, the use of selfie sticks is prohibited throughout our venues.

We love it when parents and caregivers bring their kids to family events, but age restrictions, show suitability, and ticket prices may vary; so make sure you check the event information for each show on our website. For more information, visit: https://www.aucklandlive.co.nz/information-for-parents. Children under the age of 3 years are considered too young to attend most events except where the event is for children and families. When the event is a family event, unless otherwise specified. A child under the age of 2 will be admitted free of charge but they must be seated on their caregivers knee. Please check the event listing for details.