- Main venue contact: +358 9 8392 2111
- Customer service: +358 9 8392 2000
- Located at main entrance
- Valid photo ID required for ticket pickup
- Available 1 hour before event start
- Pre-purchased tickets can be collected 30 minutes before event
- Free parking available on-site
- Approximately 200 parking spaces
- Designated disabled parking near main entrance
- Public transportation connections nearby
- Wheelchair accessible areas
- Companion seats available
- Elevator access to different levels
- Advanced booking recommended for accessible seating
- No outside food or drinks
- No smoking inside venue
- Bags subject to security check
- Professional cameras/recording equipment not permitted
- Age restrictions may apply depending on event
- Children under 3 typically free with accompanying adult
- Children 3-12 often receive discounted tickets
- Some events may have specific age limitations
- Parental guidance recommended for certain performances