- Main Office: (512) 372-6990
- Event Information Line: (512) 919-5289
- Located at main entrance ticket booth
- Valid photo ID required for pickup
- Opens 90 minutes before event start time
- Electronic ticket confirmation recommended
- Large on-site parking lot
- Standard parking: $10-$15 per vehicle
- Handicap parking near main entrances
- Dedicated event staff for parking management
- Carpooling recommended for large events
- Wheelchair accessible seating available
- Companion seats next to wheelchair spaces
- Elevators and ramps throughout complex
- Advanced reservation recommended for accessibility seats
- No outside food or beverages
- Clear bag policy enforced
- No pets (service animals allowed)
- No smoking inside facility
- Proper attire required
- Valid ID for age-restricted events
- Children under 12 must be accompanied by adult
- Some events may have specific age restrictions
- Ticket requirements vary by event type
- Stroller and baby changing facilities available