- Main Box Office: +44 117 902 0344
- Administrative Office: +44 117 902 0345
- Available for all ticketed events
- Valid photo ID required for pickup
- Can be collected up to 30 minutes before performance start time
- Limited on-site parking available
- Street parking on Trinity Road
- Nearby public car parks within 5-minute walking distance
- Disabled parking spaces reserved near entrance
- Wheelchair accessible seating areas
- Companion seats available
- Step-free access to all main areas
- Audio description and hearing loop systems
- No outside food or drinks
- Photography/recording prohibited during performances
- Late arrivals may be seated at venue's discretion
- No smoking anywhere on premises
- Children under 5 not recommended for most performances
- Age restrictions vary by show
- Children 12 and under must be accompanied by adult
- Some family-friendly shows have specific age guidelines
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