- +49 (0)208 850 7070
- General inquiries: +49 (0)208 850 7071
- Located at main entrance
- Ticket pickup with valid ID
- Arrive minimum 45 minutes before event start
- Digital ticket scanners available
- On-site parking available
- Dedicated parking lot with 200+ spaces
- Wheelchair accessible parking near entrance
- Parking fees: €5-€10 depending on event
- Designated wheelchair spaces
- Companion seats adjacent to wheelchair areas
- Elevator access to different levels
- Clear signage for accessibility routes
- No outside food or drinks
- No professional cameras without permission
- Age restrictions may apply per event
- No smoking inside venue
- Child ticket pricing varies by event
- Under 12 must be accompanied by adult
- Some events may have minimum age requirements
- Family-friendly events typically welcome children
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