- Main Box Office: (904) 353-3309
- Ticketing Information: (904) 630-3900
- Located at main box office entrance
- Valid photo ID required for pickup
- Opens 2 hours before event start time
- Original purchasing credit card may be required
- Multiple parking lots surrounding arena
- Rates typically $10-$20 per vehicle
- ADA designated parking available
- Some nearby street parking
- Garage parking options within walking distance
- Wheelchair accessible seating on multiple levels
- Companion seats adjacent to wheelchair spaces
- Elevators and ramps throughout venue
- Call ahead for specific accommodation needs
- No outside food or beverages
- Clear bag policy enforced
- No professional cameras without media credentials
- Valid ticket required for entry
- No re-entry once exiting venue
- Children under 2 typically free on lap
- Children 2+ require full-price ticket
- Some events may have specific age restrictions
- Recommended minimum age varies by event type
