- Main venue contact: +44 1922 645000
- Box office: +44 1922 645020
- Ticket pickup available at main box office
- Valid photo ID required
- Arrive minimum 30 minutes before event start
- Tickets held up to 15 minutes before performance
- On-site parking available
- Limited free parking for ticket holders
- Disabled parking spaces near entrance
- Street parking on Hawbush Road
- Dedicated wheelchair spaces
- Companion seats adjacent to wheelchair areas
- Elevator access to multiple levels
- Hearing loop system available
- No outside food or drinks
- No smoking anywhere in venue
- Photography/recording prohibited during performances
- Mobile phones must be silenced
- Age restrictions vary by event
- Children under 12 must be accompanied by adult
- Some performances may have specific age recommendations
- Babes in arms not permitted for most shows
