- Main Event Information: (304) 232-8000
- Venue Management: (304) 233-2020
- Located at main entrance ticket booth
- Valid photo ID required for pickup
- Arrive at least 1 hour before event start time
- Reservation confirmation required
- Free on-site parking available
- Designated handicap parking near main entrance
- Overflow parking in adjacent municipal lots
- Recommended to arrive early during peak events
- ADA compliant seating areas
- Wheelchair accessible spaces
- Companion seats available
- Accessible restrooms
- Staff assistance upon request
- No outside food or beverages
- No weapons permitted
- No professional camera equipment
- No smoking inside venue
- Valid ID required for age-restricted events
- Children under 12 must be accompanied by adult
- Some events may have specific age restrictions
- Infant/toddler seating policies vary by event type
- Recommended to check individual event guidelines
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