- Stadium Office: +61 (02) 4228 5111
- General Inquiries: +61 (02) 4228 5000
- Located at main stadium entrance
- Open 2 hours before event start
- Valid photo ID required for ticket pickup
- Group and individual ticket collections available
- On-site parking available
- Designated disabled parking near main entrance
- Street parking on Crown & Harbour Streets
- Parking fees may apply during events
- Wheelchair accessible sections
- Companion seating available
- Elevators to upper levels
- Clear sightlines for mobility-impaired patrons
- No outside food or drinks
- No pets (except service animals)
- No smoking within stadium premises
- Bag size restrictions apply
- Clear bag policy during major events
- Children under 12 must be accompanied by adult
- Infants/toddlers require ticket for entry
- Child-friendly facilities available
- Designated family seating areas
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