- Main Box Office: (815) 338-5300
- Administrative Office: (815) 338-0316
- Available day of performance
- Must present valid photo ID
- Tickets can be picked up starting 1 hour before show time
- Recommend arriving early for will call pickup
- Free public parking adjacent to venue
- Street parking available
- Handicap parking spaces near main entrance
- Parking lot shared with City Hall and nearby municipal buildings
- Wheelchair accessible seating
- Companion seats available
- Located near main entrance
- Elevator access to all levels
- Assistive listening devices provided upon request
- No outside food or drinks
- Photography/recording prohibited during performances
- No late seating during performances
- Silent electronic devices
- Professional attire recommended
- Children 5 and under typically not permitted
- Some family-friendly shows may have different age guidelines
- Recommended age varies by performance type
- Parental discretion advised for mature content shows
