Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the [original method of payment](https://help.ticketmaster.com/hc/en-us/articles/9614074869009) used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our [Purchase Policy](https://help.ticketmaster.com/hc/en-us/articles/10465798887953-Purchase-Policy) for more information.
General Information......703-549-7500 ext. 0
Will Call tickets can be picked up starting at 5pm day of show only. Customer must present the actual credit card used to place the order and a valid photo ID. Contact venue for alternative pickup options.
Plenty of free, secure on-site parking is available.
The Birchmere is completely handicapped accessible. No special ticket is required.
- No outside food or drinks
- Doors open 1 hour before show
- Photography/recording typically prohibited
- Age restrictions may apply depending on performance
All ages all the time. Everyone needs a ticket, no exceptions.
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