You must have an event ticket AND an Acrisure Access ticket to access the Acrisure Lounge.
- Main Number: (616) 742-6600
- Box Office: (616) 456-8497
- Located at main box office entrance
- Valid government-issued photo ID required
- Tickets can be picked up day of event
- Opens 90 minutes before event start time
- Multiple nearby parking lots and structures
- Average parking rate: $10-$15
- Street parking available
- Accessible parking near arena entrance
- Some nearby parking garages offer pre-payment options
- Wheelchair accessible seating available
- Companion seats next to wheelchair spaces
- Elevators to all levels
- Assistance available for patrons with disabilities
- No outside food or beverages
- Clear bag policy in effect
- No professional cameras
- Valid ticket required for entry
- No re-entry once exiting venue
- Children under 2 typically free on lap
- Children 2+ require full-price ticket
- Some events may have specific age restrictions
- Recommended minimum age varies by event type
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