- Main Venue: (989) 775-7777
- Box Office: (989) 775-7000
- Guest Services: (989) 775-7777
- Will-call available for ticketed events
- Located at Entertainment Hall box office
- Valid photo ID required for pickup
- Call (989) 775-7000 to confirm ticket availability
- Pickup recommended at least 30 minutes before event start
- Complimentary parking for all guests
- Multiple parking lots available on-site
- Valet parking available (fee may apply)
- Accessible parking spaces available near venue entrance
- RV parking available on casino grounds
- Wheelchair accessible seating throughout venue
- Accessible restrooms available
- Elevators for multi-level access
- Companion seating available
- Accessible parking near entrance
- Call (989) 775-7777 for specific ADA accommodation requests
- Valid ID required for entry (age verification for certain events)
- Outside food and beverages generally not permitted
- Professional cameras/recording devices prohibited without permission
- Respect venue policies and staff instructions
- Doors close after event start time; late entry may be restricted
- Venue subject to Michigan venue regulations
- Reserved seating tickets are assigned at purchase
- Age restrictions vary by event type and content rating
- Children permitted for all-ages and family shows
- Some evening/adult-oriented events may have age restrictions
- Infants may require tickets depending on event and venue capacity
- Parental discretion advised for content-specific events
- Contact box office at (989) 775-7000 for age-specific event policies