- Main Box Office: (410) 962-7270
- For general inquiries and ticket information, call during business hours
- Hours: Monday-Friday 10:00 AM - 6:00 PM, Saturday 12:00 PM - 6:00 PM
- Will Call window located at main box office entrance
- Hours: Monday-Friday 10:00 AM - 6:00 PM, Saturday 12:00 PM - 6:00 PM
- Arrive early on event day to collect tickets
- Valid photo ID required for pickup
- Tickets held under name provided at purchase
- Street parking available in downtown Baltimore area
- Several nearby paid parking garages within walking distance
- Limited on-site parking; recommend using nearby lots
- Public transportation accessible via MTA light rail and bus services
- Accessible parking available for guests with disabilities
- Wheelchair accessible seating throughout venue
- Accessible restrooms on main floor
- Elevator access to different levels
- Companion seating available
- Contact box office in advance to arrange accessible accommodations
- ASL interpretation available upon request for select events
- All guests must present valid ticket for entry
- Doors typically open 30 minutes before showtime
- Outside food and beverages are not permitted
- Professional cameras and recording devices prohibited unless authorized
- Respect assigned seating assignments
- Refund policy varies by event; non-refundable unless specified
- Children under 2 typically do not require a ticket (check specific event)
- Children must have a ticket for assigned seating
- No unattended minors permitted in venue
- Age restrictions may apply depending on event content
- Contact venue for specific policies regarding particular shows
- Family-friendly performances may have special accommodations
