- General Information: (865) 215-8500
- Venue Management Office: (865) 215-8510
- Located at main entrance
- Open 1 hour before event start time
- Valid photo ID required for ticket pickup
- Electronic and print-at-home tickets accepted
- Public parking garages within walking distance
- Street parking available
- Metered parking zones
- Nearby parking lots with hourly/daily rates
- Some evening and weekend parking is free
- ADA compliant facilities
- Wheelchair accessible entrances
- Designated spaces for individuals with disabilities
- Companion seating available
- Assistive listening devices upon request
- No outside food or beverages
- Professional cameras require media credentials
- No weapons permitted
- Age restrictions may apply to certain events
- No smoking inside venue
- Children under 12 must be accompanied by adult
- Some events may have specific age requirements
- Infants/very young children might be restricted from certain performances
- Ticket pricing varies by event and child's age