- Main venue: +49 331 6008-0
- Box office inquiries: +49 331 6008-100
- General information available during business hours
- Tickets available for pickup at box office
- Pickup until 30 minutes before event start time
- Valid ID required for collection
- Advance online booking recommended during peak seasons
- Limited on-site parking available
- Additional parking in surrounding Potsdam area
- Public transportation recommended (S-Bahn and local buses nearby)
- Bicycle parking facilities available
- Wheelchair-accessible seating in multiple sections
- Accessible restrooms available
- Elevator access to all venue levels
- Companion seating options
- Advance notice recommended; contact venue for specific arrangements
- Valid ticket required for entry
- Appropriate attire expected for performances
- Recording devices (cameras, phones) typically prohibited during shows
- Late entry may be restricted during performances
- Venue policies subject to event-specific requirements
- Age restrictions vary by event type and performance
- Children under 3 may attend free (limited seating)
- Ticket discounts available for children (typically ages 3-14)
- Some performances designated for families with age recommendations
- Contact venue for specific children's programming and policies
