Main: (513) 621-3550
- Ticket Office: (513) 621-3550
- Guest Services: (513) 621-3550
- Parking Inquiries: (513) 621-3550
- Will Call window located at main entrance
- Opens 3 hours before event start time
- Closes 30 minutes after event start
- Valid photo ID required for ticket pickup
- Tickets must be picked up in advance when possible
- Name on ticket must match ID of person picking up
- On-site parking: Limited; recommend using third-party lots
- Lot C (closest): High demand, early arrival recommended
- Lots A, B, D: Available based on event
- Parking rates: $10-$25 per vehicle depending on location
- Accessible parking: Available near stadium entrances
- Off-site parking: Numerous garages downtown Cincinnati
- Public transportation: Metro bus service available
- Ride-share: Drop-off areas designated on event days
- Wheelchair accessible seating throughout stadium
- Companion seating available adjacent to accessible sections
- Accessible restrooms on all concourse levels
- Accessible concession stands available
- Elevators and ramps throughout facility
- ADA parking spaces near entrances
- Service animal accommodations welcome
- Personal care attendant: Complimentary companion ticket for attendant
- Accessible parking validation available
- No outside food or beverage allowed
- Clear bag policy: One clear bag (12"x6"x12") or small clutch allowed
- No large bags, backpacks, or coolers permitted
- Professional cameras allowed; video recording restricted to personal use
- Smoking prohibited inside stadium
- Alcohol must be purchased inside venue; outside beverages prohibited
- Tailgating permitted in designated parking lots
- Prohibited items: Weapons, illegal substances, glass containers
- Guest Code of Conduct: Respectful behavior required; disruptive guests subject to removal
- Children under 2: Free admission (no seat required)
- Children 2+: Ticket required
- Family-friendly events available
- Children's menu options at concessions
- Kids Club: Special programs during select events
- Nursing mothers: Private family rooms available upon request
- Diaper changing stations in accessible restrooms
- Stroller policy: Permitted but may have restrictions during crowded events
- Recommended: Bring blanket/cushion for younger children's comfort