- Main Venue: (304) 233-4000
- Box Office: (304) 233-4470
- Located at main box office
- Valid photo ID required for ticket pickup
- Tickets can be held up to 1 hour before event start time
- Arrive minimum 30 minutes before show for will call
- Free on-site parking available
- Multiple parking lots surrounding casino complex
- Well-lit and monitored parking areas
- Complimentary valet parking for casino guests
- Wheelchair accessible seating available
- Companion seats next to accessible spaces
- Elevator access to all levels
- Staff available to assist guests with mobility needs
- No outside food or beverages
- No recording devices during performances
- Professional camera equipment prohibited
- Age restrictions may apply depending on event type
- Children under 12 require adult supervision
- Some shows may have specific age minimums
- Infant/lap seating policies vary by event
- Recommended to check specific event details for child admission