- Main Venue: +49 521 552180
- Ticket Hotline: +49 521 552181
- Located at main entrance
- Valid government-issued photo ID required
- Pickup available 1 hour before event start
- Reservations held for 30 minutes prior to event
- On-site parking available
- Designated parking zones A, B, C
- Handicap parking near main entrance
- Parking fees: €5-€10 depending on event
- Wheelchair accessible sections
- Companion seats available
- Elevator access to all levels
- Designated viewing platforms
- No outside food or drinks
- Clear bag policy enforced
- No professional cameras
- No smoking inside venue
- ID required for age-restricted events
- Children under 3 typically free
- Children 3-12 require reduced ticket
- Accompanied by adult mandatory
- Some events may have specific age restrictions