Ticket ON SALE
- All guests age 2 & older are required to have a ticket. - No costumes for guests 14 & older. - Please monitor the venue website for venue policies, including health and safety protocols, which are subject to change. - All tickets are subject to availability. - Prices are subject to change - Visit DisneyOnIce.com for more event info and Ticket Terms and Conditions.
There's nothing more special than sharing Disney magic with loved ones. Whether it's the first time you watched Toy Story, sang along to Let It Go, or cheered for your favorite Disney Princess, Disney On Ice is the perfect place to revisit cherished memories and create new ones together. Mickey, Minnie, Donald, and Goofy will take you on a journey through these unforgettable moments, powered by a Magical MousePad. Discover thrilling adventures from Zootopia, Inside Out 2, and the all-new Moana 2. Relive the timeless tales of Toy Story, Frozen, and Encanto, and the dazzling Disney Princesses. And hold on tight as Stitch grabs the Magical MousePad and shakes things up! Feel the excitement in an enchanted celebration close to home, only at Disney On Ice! *Note: Costumes not permitted for guests 14 years & older. Visit DisneyOnIce.com for more information.
- Main Box Office: (214) 665-4500
- Customer Service: (214) 665-4797
- Suite Services: (214) 665-4750
- For ticketing inquiries, call during business hours or visit the box office at 2500 Victory Avenue
- Will Call window located at the main box office entrance
- Hours: 1.5 hours before event start time through event start
- Valid photo ID required for ticket pickup
- Tickets must be picked up under the name on the reservation
- For questions, contact box office at (214) 665-4500
- Multiple parking options available including:
- Victory Avenue Garage (directly adjacent)
- American Airlines Center underground parking
- Surrounding street parking and lots in Victory Park
- Valet parking available
- Handicap accessible parking spaces available
- Fees vary; typical rates $15-$30 depending on event
- Parking validation may apply for suite holders
- Wheelchair accessible seating throughout the venue
- Accessible restrooms available on all levels
- Companion seating available with wheelchair spaces
- ADA compliant elevators and ramps
- Priority accessible parking in garage
- Accessible entrances on Victory Avenue and Main Street
- For ADA accommodations, contact (214) 665-4797
- Valid ID required for entry
- Bags subject to search upon entry
- Prohibited items include weapons, outside food/beverages, and professional cameras
- No re-entry allowed
- Venue policies vary by event type (sports, concerts, shows)
- Age restrictions may apply to certain events
- Smoking only in designated outdoor areas
- Be prepared for security screening
- Children under 2 generally admitted free (lap seating)
- All children over 2 require a ticket
- Infants permitted with parent/guardian
- Family-friendly events clearly marked
- Age restrictions apply to some events
- Check specific event policies for age requirements
- Supervised childcare not available at venue
- Diaper-changing facilities available in restrooms
