- Main Reception: +49 441 361690
- Ticket Hotline: +49 441 36169-20
- Pickup Location: Main Entrance Ticket Counter
- Required ID: Original Booking Confirmation
- Pickup Time: Starting 90 minutes before event
- Processing Time: Approximately 10-15 minutes
- On-site Parking: Approximately 500 spaces
- Disabled Parking: Designated areas near main entrance
- Parking Fee: €5 per vehicle
- Public Transport Recommended: Nearby tram and bus stops
- Wheelchair Spaces: Approximately 20
- Companion Seats Available
- Elevator Access to All Levels
- Clear Pathways for Easy Navigation
- No Outside Food/Drinks
- Bag Size Limit: Maximum 30x20x15 cm
- No Professional Cameras
- No Smoking Inside Venue
- Age Restrictions May Apply Per Event
- Children Under 6: Free with Accompanying Adult
- Children 6-12: Half-Price Tickets
- Stroller/Pram Storage Available
- Family-Friendly Seating Sections
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