Goose

- Main Box Office: (804) 643-3456
- Guest Services: (804) 643-3400
- Accessibility Services: (804) 643-3480
- Hours: Available during box office hours (typically 10 AM - 6 PM on event days)

- Will-Call Window Location: Main Box Office at venue entrance
- Hours: Opens 2 hours before event start time
- Close time: 15 minutes after event start
- Required ID: Valid government-issued photo identification
- Tickets available under name of purchaser only
- Allow 10-15 minutes for processing

- On-site Parking: Limited surface lot available
- Nearby Garage: Riverfront parking structures within 2-5 minute walk
- Lot C Parking: Dedicated event parking
- Rates: Typically $5-$15 depending on event and day
- Recommended: Arrive early for convenient parking
- Valet Service: Available for select premium events (fees apply)

- Wheelchair Accessible: Designated seating throughout venue
- Companion Seating: Available adjacent to accessible spaces
- Accessible Restrooms: Multiple locations throughout facility
- Accessible Parking: Designated ADA spaces in nearby lots
- Accessible Entrance: Main entrance and secondary accessibility entrance available
- Services: Transfer assistance available upon request
- Contact Accessibility Services: (804) 643-3480 for specific accommodations

- Age Restrictions: Vary by event; check specific event details
- Outside Food & Beverage: Outside food/beverage not permitted; venue concessions available
- Recording Policy: Professional recording and photography prohibited unless authorized
- Re-entry: No re-entry permitted once you exit the venue
- Security: All guests subject to bag checks and metal detector screening
- Prohibited Items: Weapons, illegal substances, excessive size bags, laser pointers
- Seating: All tickets are assigned seating; standing room only areas designated by event
- Code of Conduct: Disruptive behavior may result in ejection without refund

- Age Requirement: Children under 2 typically free if held (check specific event)
- Ticket Purchase: Children 2+ require ticket; no age discounts typically offered
- Supervision: Children must be supervised by adult at all times
- Recommended Age: Event-dependent; some shows have minimum age recommendations
- Infant Policy: Strollers permitted but may be restricted in certain seating areas
- Child Services: Family-friendly events may offer special accommodations
- Height Restriction: Children must meet sightline height requirements from their seat
- Contact venue for age-appropriate event recommendations