Helena Vondráčková

- Main Reception: +420 266 121 111
- Ticket Office: +420 266 121 188

- Located at main ticket entrance
- Identification required
- Open 2 hours before event start
- Collect tickets with original booking confirmation and ID

- On-site parking available
- Capacity: Approximately 500 vehicles
- Rates: 50-100 CZK per hour
- Disabled parking spaces near main entrance

- Wheelchair spaces available
- Companion seat included
- Elevator access to multiple levels
- Advanced booking recommended for accessibility

- No outside food or drinks
- Bag size restrictions apply
- No professional cameras without permission
- Valid ID required for age-restricted events

- Children under 6 not recommended
- Children under 12 must be accompanied by adult
- Some events have specific age restrictions
- Infant/child ticket policies vary by event