Helene Fischer

- Main Contact: +31 (0)20 311 1333
- Ticket Sales: +31 (0)20 311 1444
- Group Bookings: +31 (0)20 311 1555
- Guest Services: Available during event hours

- Location: Main ticket office at Arena entrance
- Hours: Opens 90 minutes before event start time
- Requirements: Valid ID and booking confirmation/email
- Processing Time: Typically 5-10 minutes during peak times
- Advance Notice: Recommended for large group orders

- Arena Parking: 3,500+ spaces available in multiple garages
- Rates: Approximately €3-5 per hour; day rates available
- Pre-booking: Recommended during major events
- P+R (Park & Ride): ArenA Park & Ride with public transport connection
- Street Parking: Limited street parking in surrounding areas
- EV Charging: Electric vehicle charging stations available

- Wheelchair Spaces: Dedicated accessible seating throughout venue
- Accessible Entrances: Multiple wheelchair-accessible entry points
- Facilities: Accessible restrooms on all levels
- Companions: Companion tickets often available at discounted rates
- Advance Notice: Recommended for specific accessibility needs
- Assistance: Staff available to help with accessibility accommodations

- Age Policy: General admission for all ages unless event-specific restrictions apply
- Entry Requirements: Valid ticket required; age verification may apply
- Prohibited Items: No outside food/beverages, professional cameras, recording devices, weapons, or hazardous materials
- Bag Policy: Small bags permitted; large bags subject to inspection
- Code of Conduct: Respectful behavior required; disruptive guests subject to removal
- Security: Metal detectors and bag checks at all entrances
- Venue Capacity: 55,000+ depending on event configuration

- Under 2 Years: May attend free if no separate seat required (lap seating)
- Age 2-12: Child tickets often available at reduced rates; verify with specific event
- Unaccompanied Minors: Not permitted; adult supervision required at all times
- Child Facilities: Family-friendly areas and amenities available
- Restrictions: Some events may have age restrictions; check event details
- Height/Age Verification: May be required for certain events or attractions