Iliza Shlesinger

Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the [original method of payment](https://help.ticketmaster.com/hc/en-us/articles/9614074869009) used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our [Purchase Policy](https://help.ticketmaster.com/hc/en-us/articles/10465798887953-Purchase-Policy) for more information.
MUST BE 21+ TO ATTEND. Doors open at 7PM. Show begins at 8PM. Hard Rock LIVE is located within Hard Rock Casino Rockford. Must be 21+ to attend. Valid photo ID required. All sales final. This is a fully seated event. All tickets grant entry and reserved seating. Sections 201, 202, & 203 are stadium-style risers that require traveling up a set of stairs. All wheelchair and accessibility areas are located within Sections 101 & 103. Hard Rock Rockford is a smoke free facility. Smoking of any kind, including vapes, is prohibited. For a full list of venue rules, visit our website Hard Rock LIVE has no Re-Entry.

- Main Box Office: (815) 986-2787
- General Venue Information: (815) 874-5700

- Located at main box office entrance
- Valid photo ID required for pickup
- Arrive minimum 1 hour before event start time
- Tickets can be retrieved by original purchaser or authorized representative

- Free on-site parking
- Dedicated event parking lot
- Handicap parking spaces available near main entrance
- Recommended to arrive 45-60 minutes before event start

- ADA compliant seating areas
- Wheelchair accessible spaces
- Companion seats available
- Must be purchased through venue's accessibility coordinator

- No outside food or beverages
- No professional cameras
- Valid government-issued ID required for entry
- No weapons
- No large bags or backpacks

- Age restrictions vary by event
- Children under 12 typically require adult accompaniment
- Some shows may be 18+ or 21+
- Check specific event details for precise age guidelines