- Main Box Office: +33 (0)4 72 45 93 00
- Customer Service: +33 (0)4 72 45 93 03
- For inquiries, call during business hours (Monday-Friday, 9:00 AM - 6:00 PM CET)

- Will-call window located at main box office entrance
- Valid ID required for ticket pickup
- Arrive at least 30 minutes before event start time
- Tickets must be picked up in the name of the purchaser
- For group bookings, contact group sales in advance

- Free on-site parking available
- Approximately 3,500 parking spaces
- Dedicated handicapped accessible parking spaces near entrances
- Parking fills quickly during major events; arrive early
- Bus and public transportation access available via local transit

- Wheelchair accessible seating throughout the venue
- Designated wheelchair and companion seating areas
- Accessible restrooms available
- Elevators and ramps for easy navigation
- Assisted listening devices available upon request
- Contact venue in advance for specific accessibility needs

- Valid ticket required for entry
- Bags and large backpacks subject to security screening
- Professional cameras and recording devices prohibited without authorization
- Outside food and beverages generally not permitted
- Smoking prohibited inside venue
- Arrive at least 30 minutes before event start
- Follow venue staff instructions and security procedures

- Children under 3 years may enter free (lap seating) for some events
- Child ticket pricing available for ages 3-12 (varies by event)
- Babies in strollers permitted; stroller parking available
- Unattended children not permitted
- Age restrictions apply to certain events; verify at time of purchase
- Contact box office for specific age requirements by event type

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* Not inclusive of taxes and fees
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