- Main ticket office: +49 89 696 51111
- Customer service: +49 89 696 51212
- Located at main ticket office
- Bring original ticket confirmation
- Valid photo ID required
- Pickup available 2 hours before event start
- Large parking areas surrounding stadium
- Parking fee: €10-15 per vehicle
- Disabled parking near main entrance
- Public transport recommended
- Designated wheelchair spaces
- Companion seats available
- Elevator access to all levels
- Accessible restrooms
- Clear sight lines for wheelchair users
- No outside food or drinks
- Clear bag policy enforced
- No smoking inside venue
- No professional cameras
- Valid ticket required for entry
- Children under 6 free with paying adult
- Children 6-14 require reduced ticket
- Unaccompanied minors under 14 not permitted
- Child-friendly facilities available