- Main ticket office: +49 (0)40 4375 2222
- Stadium administration: +49 (0)40 4375 2000
- Located at main ticket office
- Identification required for ticket pickup
- Available 2 hours before event start
- Can collect tickets for self and designated group members
- On-site parking available
- Approximately 4,000 parking spaces
- Designated areas for disabled parking
- Public transportation recommended on match days
- Wheelchair spaces in multiple stadium sections
- Companion seats adjacent to wheelchair spaces
- Elevators and ramps throughout venue
- Advanced booking recommended for accessible seating
- No outside food or beverages
- Clear bag policy enforced
- No weapons or dangerous items
- No professional cameras without media credentials
- Respectful behavior mandatory
- Children under 6 require free ticket
- Children must be accompanied by adult
- Recommended age for match attendance: 8+ years
- Child-friendly facilities available