- Main Box Office: (585) 599-4900
- General Venue Information: (716) 599-4900
- Located at main box office entrance
- Valid photo ID required for pickup
- Tickets available 1 hour before event start time
- Must arrive with credit card used for original purchase
- On-site parking included with event ticket
- Large parking lot with designated areas
- Parking fee typically $10-$15 per vehicle
- Handicap parking available near main entrance
- Wheelchair accessible seating
- Companion seats available
- Designated areas with clear sightlines
- Must be purchased through box office
- No outside food or beverages
- No professional cameras or recording devices
- Appropriate attire required
- No re-entry once inside venue
- Age restrictions may apply depending on event
- Children under 3 typically not permitted
- Ticket required for children over 3
- Some family-friendly shows have different age guidelines
- Parental discretion advised for mature content events