Ticket ON SALE
- Main Box Office: (865) 215-8700
- Group Sales: (865) 215-8700 ext. 1
- For general inquiries, call during business hours (Monday-Friday, 9:00 AM - 5:00 PM EST)
- Will Call window located at main box office entrance
- Hours: Opens 1-2 hours before event start time
- Bring valid photo ID and confirmation email or order number
- Tickets typically available 48 hours before event
- Group purchases may have special will call procedures
- Complimentary on-site parking available in adjacent lots
- Handicapped accessible parking spaces available
- Parking limited during large events; arrive early for preferred spots
- Street parking available in surrounding downtown Knoxville area
- Validate parking at venue box office for discounts if applicable
- ADA compliant seating throughout auditorium
- Wheelchair accessible locations available in multiple sections
- Accessible restrooms on-site
- Elevator access to all seating levels
- Companion seating available adjacent to accessible spaces
- Service animals permitted
- Contact box office at (865) 215-8700 for specific accessibility needs
- No outside food or beverages permitted
- Professional cameras and recording devices prohibited
- Smoking prohibited inside facility
- Arrive at least 15-20 minutes before event start
- Bags subject to security screening
- Respectful conduct and appropriate attire required
- Late seating at discretion of management
- Lost and found available at box office
- Children of all ages admitted with valid ticket
- Infants may attend; lap seating available for children under 2 (specific policies vary by event)
- Children must have assigned seat for most performances
- Family-friendly events designated as such in event descriptions
- Parental discretion advised for mature content shows
- No unattended minors permitted
- Check specific event ratings and age recommendations before purchasing
