MrBallen

Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the [original method of payment](https://help.ticketmaster.com/hc/en-us/articles/9614074869009) used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our [Purchase Policy](https://help.ticketmaster.com/hc/en-us/articles/10465798887953-Purchase-Policy) for more information.

- Main Box Office: (916) 446-2100
- Administrative Offices: (916) 808-5200

- Located at main box office entrance
- Valid photo ID required for pickup
- Tickets available 1 hour before performance start time
- Can be collected by ticket purchaser or authorized representative

- On-site parking garage available
- Street parking in downtown Sacramento
- Nearby public parking lots
- Average parking fee: $10-$15
- Accessible parking spaces near main entrance

- Wheelchair accessible seating on multiple levels
- Companion seats available
- Assistive listening devices provided
- Service animal friendly
- Advanced reservation recommended

- No outside food or beverages
- No photography during performances
- Electronic devices must be silenced
- Late seating during performance may be restricted
- Business casual attire recommended

- Children 5 and under generally not permitted
- Age recommendations vary by performance
- Children's ticket prices typically 50-75% of adult price
- Booster seats available upon request