Mobile Ticketing Alert: In an effort to ensure a ticketing experience that is more convenient, safe and secure for all PPG Paints Arena fans, guests must present a mobile ticket on a smartphone for entry. Screenshots and print outs will not be accepted. Bags are not permitted in PPG Paints Arena. Exceptions, after inspection, will be made for medical bags, diaper bags, and wristlets or wallets no larger than 4 x 6 x 1. PPG Paints Arena is a cashless venue. Credit and debit cards as well as Apple/Google Pay are accepted. Reverse ATMs are available to convert cash to a pre-paid Visa card.
- Main Box Office: (412) 642-1800
- Guest Services: (412) 642-1800
- For event-specific inquiries, call during business hours Monday-Friday
- Will Call window located at main box office entrance
- Hours: Open 2 hours before event start time
- Valid photo ID required for pickup
- Tickets available under name or confirmation number
- Early pickup available during regular box office hours
- Arrive early on event day to avoid delays
- Adjacent parking garage available with event rates
- Street parking available in Downtown Pittsburgh area
- Paid parking: Approximately $10-$20 for events
- Multiple public parking lots within walking distance
- Accessible parking spaces available near entrance
- Advance parking reservations recommended for major events
- ADA-compliant seating throughout the arena
- Wheelchair accessible spaces in premium and standard sections
- Accessible restrooms available
- Companion seating provided
- Elevators and ramps for facility access
- Contact box office in advance for specific accommodation requests
- Service animals permitted
- Valid ticket required for entry
- Doors typically open 1 hour before event start
- Clear bag policy may apply for select events
- Professional cameras and recording devices may be restricted
- Outside food and beverages generally not permitted
- Venue rules subject to event-specific policies
- Check official website for current policies before attending
- Children of all ages welcome with valid ticket
- Age-appropriate seating assignments available
- Infants under 2 years may be permitted free with adult lap seating (varies by event)
- Family packages and discounts occasionally available
- Supervision required at all times
- Child pricing available for select events
- Contact venue for specific youth admission details
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