- Main number: +43 3172 2555
- Best time to call: Tuesday to Friday, 10:00 AM - 5:00 PM
- For group inquiries: Contact administrative office during business hours
- Tickets available at main entrance
- Group tickets (10+) require pre-booking
- Advance purchase recommended during peak seasons
- Same-day tickets subject to availability
- Box office opens 30 minutes before opening hours
- Limited on-site parking available
- Free parking spaces for visitors
- Disabled parking spaces available near entrance
- Street parking options in town center
- Public transport accessible via local bus services
- Wheelchair accessible throughout venue
- Accessible restrooms on premises
- Elevator access to all exhibition levels
- Reserved seating for mobility-impaired visitors
- Service animals welcome
- Accessible parking spaces designated near entrance
- Photography and video recording policies vary by exhibition
- Respectful behavior and quiet conduct required
- No outside food or beverages (water permitted)
- Bags may be checked at entrance
- No smoking inside building
- Supervision recommended for visitors under 12 years
- Children under 6: Free admission
- Children 6-15: Reduced admission rates apply
- Family packages available
- Educational programs and workshops for children offered
- Supervised groups welcome with advance notice
- Child-friendly facilities and rest areas available