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Truist Arena is now cashless for all concessions and merchandise. Truist Arena has a clear bag policy for all bags, excluding small personal clutches. Please visit https://thetruistarena.com/plan-your-visit/faq#ProhibitedItems for more information. Be advised that seats in the last 5 rows of 204, 205, 208, and 209 are bleacher seats, with no seat back.

Will Call can be picked up 48 hours after a purchase during regular Box Office Hours. The Customer must present actual credit card, confirmation number and photo ID.

Parking will be available in Truist Arena's surface lot and parking lots on the campus of Northern Kentucky University. Parking will be conducted on a first-come, first-serve basis. The cost is determined on an event-by-event basis. Please call (859) 442-2652 for event specific information.

Accessible seating is available for all shows.

- No outside food or beverages
- Clear bag policy enforced
- No weapons permitted
- Professional cameras/recording equipment prohibited
- No re-entry once exiting venue

All children who have reached their second birthday must have a ticket to enter the facility. This policy may be subject to change event-by-events

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