- Main Office: (315) 736-3114
- Ticket Reservations: (877) TRAIN-85
- Tickets Available at Station Counter
- Must Present Reservation Confirmation
- Valid Photo ID Required
- Arrive 30-45 Minutes Before Departure
- Free Parking Available at Utica Station
- Designated Parking Lots
- Well-Lit and Monitored Areas
- Handicap Parking Spaces Provided
- Wheelchair Accessible Train Cars
- Designated Wheelchair Spaces
- Assistance Available for Boarding
- Companion Seating Nearby
- No Smoking on Trains
- No Alcohol Consumption
- Pets Allowed in Designated Areas
- Quiet Environment Encouraged
- No Outside Food in Passenger Cars
- Children Under 2: Free
- Children 2-12: Discounted Rates
- Supervised at All Times
- Family-Friendly Scenic Routes
- Child Safety Seats Available